A Pennsylvania couple is filing a products liability suit against the window manufacturer Pella. The couple had chosen to use Pella windows when remodeling their house; however, an apparent design defect has led to multiple issues. The products liability suit includes several allegations as a result, including negligence.
According to its marketing information, the windows that Pella manufactures allegedly do not need to be cleaned as often and are more resilient than other windows, and they also apparently come in a variety of styles no other company offers. The plaintiffs claim that they chose to buy these types of windows for this very reason. After the windows were purchased and installed, however, the couple found that there were a host of problems due to a structural defect. As a result of this design defect, water would supposedly leak into the interior of the window and cause the wooden material to decay.
The plaintiffs assert that Pella knew the windows were defective, but there was no recall or any attempt to notify customers of the defects. Pella has also not come forward with an offer to repair or remedy the apparent issue. Claims of fraud and deception have been leveled at the company by the couple.
After spending a large sum of money for the initial remodel, the couple had to spend even more to replace the windows as a result of the alleged design defect. An assessment of over $5 million has been named in the products liability suit. Any Pennsylvania residents who feel that they have also been wronged in the purchase of a defective product might want to consider following through with a similar course of action.
Source: The Pennsylvania Record, Pa. couple files products liability class action against Pella Corp. over defective windows, Jon Campisi, Nov. 1, 2013